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  • How does it all work?
    Booking a picnic with us is simple. Just submit a picnic inquiry and we will reach out to you within 48 hours to confirm availability. We require a 50% retainer to confirm your booking, plus a $100 damage fee to hold your requested date. The balance is due 7 days prior to the picnic.
  • What days/hours can I have my picnic?
    On weekends, our picnic hours run from 11 a.m. to 7 p.m.On weekdays, our picnic hours run from 4-p.m.-7 p.m. Summer Hours (July-August) Monday-Sunday 11:00 a.m.-7:00 p.m.Please note the number of hours of daylight in the day, depend on the season.
  • Is food included?
    Food is not included in our picnic packages; however, can be purchased as an add-on. We purposefully exclude food to give you the option of bringing your own favorite foods or ordering through a food delivery service, or caterer.
  • Is alcohol included?
    A Picnic to Remember is not licensed to provide alcohol. You are solely responsible for following all state and local ordinances and laws regarding alcohol consumption at your site. If your location permits alcoholic beverages, you are welcome to bring your own alcohol; however, A Picnic to Remember is not liable for any damages, injury, or death as a direct result of alcohol consumption.
  • What if we are running late?
    We cannot extend the allotted booking time for your event. If you arrive late, you will be able to use the picnic for the remainder of time that you booked for. Depending on our schedule and subsequent bookings in the day, there is a possibility of adding an extra hour to your package.
  • Can we add extra time on the day of our picnic?
    Additional hour add-ons are subject to availability. If we do not have any other picnics booked that day we may be able to accommodate adding additional hour(s). Adding an hour is $60, which we request to be paid via cash app, zelle, or venmo after receiving our approval. If we have a second picnic booked that day, we unfortunately cannot provide additional time outside your allotted 2 hours.
  • What locations can I have my picnic?
    We are currently servicing Orlando and the surrounding areas, serving up to 30 miles from 32828. Additional travel fees will apply for set ups outside this area of service. Our set-ups are held at public beaches and parks or in the privacy of your own home/backyard. Once we receive your inquiry, we will provide you a list of available locations based on your preferential setting and time. Please note that all set ups must be no more than 40 yards from the delivery vehicle.
  • Do you stay the duration of the picnic?
    No, we deliver and set-up your picnic and leave after we greet you and answer any questions you may have. We will return once your reservation ends to pack up and clean up.
  • What if we want to leave early?
    You are responsible for all items provided by A Picnic to Remember during picnic booking. Please do not leave items unattended to avoid theft or damage by third parties and losing your damage deposit. You are responsible for all items provided by A Picnic to Remember throughout the duration of your picnic.
  • What is the damage deposit for and why do I need to pay for it?
    A Picnic to Remember takes a refundable damage deposit of $100 for each booking in case of damage, loss, or theft during a picnic. During the picnic you are responsible for all the items provided. In the case of damage, loss, or theft, the value of replacing, repairing, or deep cleaning will be deducted from the damage deposit. The damage deposit will be returned, in full, within 24 hours of the end of the event if no damage or loss has been incurred on used items, and no deep cleaning is required. Client is responsible for all loss or damage to rented items up to and including actual replacement value for each missing or damaged item per cost. In the case of damage, loss or theft, the value of replacing, repairing, or deep cleaning will be deducted from the damage deposit. If the damage or loss supersedes the deposit, you will additionally be charged with the full retail cost of the item(s) in question.
  • How do we keep the blankets, rugs, and pillows clean?"
    We suggest you take your shoes off or wipe shoes on a special mat we provide when walking on the blankets. Wet wipes, napkins, and sanitizers are provided for soiled hands.
  • What about bad weather?
    In the case inclement weather is expected and it has been determined your booking may be affected we will contact you in advance to discuss the alternative indoor location you noted on the inquiry form when booking your event. Bookings affected by inclement weather are not subject to cancellation fees.
  • Do you have a covid 19 protocol?
    We take the health and safety of our guests seriously. As such we will take several measures including: • Set-up and take down will be conducted with gloves and masks.• Sanitizer will be included in your picnic. • All picnic items will be thoroughly sanitized between events.
  • What is your rescheduling policy?
    If your booking is eligible to be rescheduled, we will transfer your credit and honor one date change. The future event must be within 60 days of the original scheduled date. Otherwise, the booking and deposit will be forfeited.
  • What is your cancellation policy?
    Refunds are not available, due to the time and money spent preparing for your event, and us declining other bookings for the date you reserved. However, we will provide full credit towards a future booking if your event is eligible for rescheduling. Cancellations made at least 7 days prior to the scheduled event, will be eligible for a full credit towards a future booking of equal or higher value within a 60-day period. Cancellations made less than 7 days prior to the scheduled event, same day cancellations or no-shows are not eligible for rescheduling, all monies paid will be forfeited.
  • What payment methods do you accept?
    We accept all major credit cards and payments are taken via Honeybook. Can I make changes to my booking? Please let us know 7 days before your picnic if you would like to change your package, theme, add-ons, or number of guests so we can make the proper arrangements, if possible. If you choose to remove any add-on, lower your guest list, or opt for a package lower than the originally paid amount, we will not provide a refund.
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